I hope you will be really happy with your jewellery and wearable treasures.

If you are not completely satisfied with your purchase, please get in touch to return the item in its original unused condition within 14 days of receipt.

For hygiene reasons, earrings are non-returnable.

Returned items MUST be unworn and must be returned in original packaging with any enclosed documentation. A refund will be issued on receipt, excluding the original delivery charge. Alternatively, if preferred, an exchange can be arranged. 

A refund will also be arranged if an item is deemed to be faulty, after a thorough check of the item. We do of course have thorough quality checks to avoid this.

Return postage costs are the responsibility of the customer. The item is your responsibility until it reaches us. We strongly advise that goods are sent tracked and insured and are unable to cover losses by the postal service. If you use another method this will be at your own risk. Unfortunately we're unable to cover the cost of return delivery. 

Bespoke commissions and personalised pieces are non-returnable, unless found to be faulty.

Please allow 10 working days for a refund to be processed.